OKX NFT FAQ

Published on Jan 5, 2023Updated on Jan 27, 20266 min read531

1. What networks does OKX NFT support?

OKX NFT is a one-stop NFT hub that supports both EVM and non-EVM blockchain networks.

OKX NFT Marketplace currently supports major blockchain networks including Bitcoin, Ethereum, Polygon, Solana, BNB Chain, Arbitrum, Optimism, BASE, zkSync Era, Avalanche, Immutable zkEVM, TON, SUI, and others.

Support may vary by network and feature. We continue to expand coverage as more blockchains are integrated into the OKX Web3 ecosystem.

2. How to get the contract address of an NFT?

First, select an NFT and enter its details page on OKX NFT. Then scroll down to view and copy the contract address of the token.

Get the contract address of the token in the Details section

3. How much service fee does OKX NFT currently charge?

Zero. You don't have to pay any service fee to buy or sell NFTs in OKX NFT Marketplace. People can create, buy, or sell NFTs across a number of markets and blockchains here. OKX NFT makes this possible with a smooth integration of networks, namely OpenSea, LooksRare, X2Y2, Magic Eden, Element, Immutable and CryptoPunks. Our state-of-the-art features enable you to get orders from numerous platforms so that you can list or buy NFTs in minutes. Get in on the action with us now to buy, sell, or create NFTs with ease and joy!

4. Are there any costs when I trade on OKX NFT?

There might be fees when you buy, sell, create, or transfer NFTs, or when you buy crypto on the OKX cryptocurrency exchange. Depending on what NFTs and where you are buying or selling, you may need to pay royalty, platform service fee, and Gas fee.

  • Royalty: Buying or selling an NFT may involve paying a royalty to the creator. Although OKX doesn't charge any service fees, other platforms may charge you some money for buying or listing.

  • Service fee: OKX NFT Marketplace doesn't charge any service fees. You can save some money by listing or buying on our platform, because we can help you find the best order that gets you the lowest asking prices and lowest fees.

  • Gas fee: You may need to pay gas fees when you buy, list, sell, and transfer NFTs, or buy crypto. Gas fees are the transaction fee on blockchains.

5. Any tips for buying and selling NFTs?

Anyone can place a bid to buy NFTs. When placing an order, you need to set an expiration time. Currently, you can choose from the default expiration options of 1, 3, 7, 30, or 180 days. You can also customize the expiration date and set the order to end on a specific date, with a maximum duration of up to 6 months.

If your order is not fulfilled before it expires, it will automatically become invalid. When listing NFTs or placing bids, you are required to authorize the corresponding transaction requests.

You may need to pay a fee — but only after the buyer has bought your NFTs. If you'd like to buy one NFT out of several ones, you can have several separate offers at the same time — at the same price. If you've bought any of the NFTs, other orders will get canceled automatically.

Note: Certain NFT collections may have specific requirements for transactions. For example, there can be only one offer/ bid for NFTs of CryptoPunks. If someone makes a higher offer than the current bid, the precious one will get canceled and can't be restored. On top of that, people need to make a deposit when they make offers on CryptoPunks, and they'll get the money back if their offers get canceled. Lastly, when you have the highest offer on CryptoPunk, you can also buy it directly instead, and your previous bid will get canceled automatically.

6. Does OKX NFT Marketplace support ERC-1155?

Yes, it does. In OKX NFT Marketplace, you can buy or sell a certain number of ERC-1155 tokens, or Fungible tokens. You don't need to buy up all the copies of an ERC-1155 token. This is an OKX-only feature! Only at our platform can you buy or sell a flexible number of ERC-1155 tokens — and across many platforms! In other words, you've visited the right marketplace if you don't want to buy up all the pieces of the fungible token.

7. Why can’t I sell my NFT? / Why does the page show “Unable to estimate network fee” when accepting an offer?

When accepting an offer or delisting an NFT, the seller’s address needs to pay the corresponding network fee. Please check whether your wallet address has sufficient balance to cover the network fee. If the balance is insufficient, top up your wallet first and then try accepting the offer again.

8. Why can’t I buy an NFT? / Why does the purchase page show “Third-party contract execution failed, please contact the project or try again later”?

Some projects may have enabled a whitelist mechanism, which means only wallet addresses on the whitelist are allowed to trade. You can contact the corresponding project to confirm whether your address meets the required eligibility or rules.

9. Why isn’t my NFT collectible displayed?

If your NFT collectible is not displayed, it may have been hidden by you. You can go to the wallet home page and open NFT, then scroll down and tap Manage NFTs > Display settings. Uncheck "Don't show NFTs hidden by me". After that, you will be able to see the hidden collectibles on the NFT page. Tap the three-dot icon at the bottom right of the corresponding NFT and select Unhide to restore its display.

10. How do I report a scam NFT collection?

If you suspect that an NFT collection is involved in fraudulent activity, you can contact our customer support team to report it. Please note that both the wallet and the marketplace operate on a decentralized architecture. Anyone can deploy projects on-chain, and individuals can also create collections on the platform. The marketplace lists all collections that have normal trading activity.

OKX NFT will keep improving our products and services. For more information about Web3, blockchain, or us, visit our Help Center.