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Managing RFQs on the RFQ board
What happens if no one quotes my RFQ before it expires? If no one quotes your RFQ before it expires then the RFQ status will change to "expired" meaning it is no longer available. This may be because your RFQ is more complex than any of our Market Makers are willing to price. Try splitting your RFQ into multiple trades, grouping similar instruments together or submitting an illiquid or otherwise...Published on Jun 30, 2022Updated on Sep 10, 2025FAQ17Managing RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line...Published on Mar 7, 2024Updated on Apr 1, 2025Product documentationRules on Managed Trading Sub-accounts
What is a managed trading sub-account A special sub-account type where investors entrust their sub-accounts to trading teams It can guarantee the asset safety of investors and the strategic safety of trading teams, and both parties can enjoy a better VIP rate during the binding periodWhat types of users are suitable for creating managed trading sub-account Users suitable for creating managed trading sub-account are below: Investors create multiple managed trading sub-accounts and authorize differentPublished on Apr 4, 2023Updated on Apr 11, 2025Product documentationConvert to Pay FAQ
If you converted non-Pay assets to Pay assets, you'll notice a decrease in your Convertible category and an increase in your Pay ready category. The changes will be reflected in a couple of minutes, ensuring your balances are updated in real-time. Learn more about other parts of Pay here.Published on May 23, 2025Updated on Mar 31, 2026FAQ21Pay account FAQ
By combining top-notch security with advanced cross-network compatibility and convenient features like fee-free transactions on X Layer, Pay account make it easier than ever to manage your crypto.Do I have to have an OKX exchange account to have a Pay account? Yes, you need an OKX exchange account and completed identity verification to create and use Pay for sending and receiving crypto.What can I do with my Pay account?Published on Apr 28, 2025Updated on Mar 30, 2026FAQ538System Liquidation Mechanism
To improve the transaction efficiency of liquidated futures/swaps positions, with no effect on the market liquidity, OKX develops the following methodology1.Glossary a.Forced-liquidation Price: When the mark price reaches the forced-liquidation price and a user’s margin is lower than the required level, force-liquidation will be triggered. b.Bankruptcy Price: The price at which a user loses all...Published on Apr 26, 2023Updated on Nov 17, 2025Product documentationManaged Trading Sub Account Feature on OKX
should Protect your trading strategies from investors Enjoy better VIP rates when more managed trading sub accounts are linked (Higher Volume) One platform to manage all their clients' funds Rules on Managed Sub Accounts Refer here (Rules on Managed Sub Accounts)Creation and Processes of Managed Trading Sub Accounts Refer here (Step by Step Guide of Managed Trading Sub Accounts)FAQGeneral Questions: 1.Published on Jun 1, 2023Updated on Apr 1, 2025Product documentationPay passkey setup FAQ
Go to Settings > Face ID & Passcode > select Set Up Face ID.Passkeys require a working biometric or passcode.FAQ (Android version)What password manager do I need for the Android system? Pay requires Google Password Manager (part of Google Play Services).How do I check if Google Password Manager is active? Open Settings > Google > Password Manager Ensure you are signed in with your Google account The manager should open normallyI use Samsung Pass or another password manager. Is that enough?Published on Dec 18, 2025Updated on Jan 2, 2026FAQOKX to upgrade the asset system
To optimize our services and user experience, OKX will conduct an asset system upgrade from 6:30-6:40 am UTC on Jan 25, 2024. The 10-minute upgrade timing may vary based on actual circumstances. The following features will be unavailable during this upgrade: deposits, withdrawals, transfers, Convert, financial products (Simple Earn, Structured Products, On-chain Earn, Loan), Buy with card, P2P trading, red packets, mystery boxes, etc.Published on Jan 23, 2024Updated on Nov 17, 2025AnnouncementsFutures Trading System Maintenance
We strongly recommend you to take necessary risk management measures to avoid any unexpected market volatility, such as reducing your positions and adding margin. Maintenance schedule and affected service: 6am-7am August 5, 2019 (CEST, UTC+2) TRX futures trading suspension (order placement) We apologize for any inconveniences caused. Regards, OKX Aug 2, 2019Published on Aug 2, 2019Updated on Nov 17, 2025AnnouncementsOKX Web3 Wallet has updated approval management
This is because the system now provides a more comprehensive view of your wallet’s approval history. OKX Web3 Wallet will continue to provide you with excellent products and services! OKX Team August 29, 2024Published on Aug 29, 2024Updated on Nov 17, 2025AnnouncementsHow do I manage my wallet? (app)
OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other features for global users. Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses.Published on Aug 22, 2023Updated on Apr 8, 2026FAQ1,993How do I manage my wallet? (web)
OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other features for global users. Using a seed phrase to create an on-chain identity, users can secure and conveniently manage their assets on various networks, such as Bitcoin and Ethereum etc, across multiple platforms (iOS, Android, and web extension), and also supports multi-seed phrase import and derivation of addresses.Published on Aug 22, 2023Updated on Mar 28, 2026FAQ891Step by Step Guide to Managed Trading Sub-accounts
Go to [Action] - [Managed trading sub-account settings] 3. Select [Manage unbinding] and enable auto-unbindingPublished on Mar 21, 2023Updated on Apr 23, 2025Product documentationHow do I activate my Pay?
These risks are especially relevant for users on Apple devices, where compatibility and system integration are critical. To ensure the best security and reliability, we strongly recommend using the native passkey management tool—Passwords—to create, store, and manage your passkeys. Learn more about Pay Passkey here.Published on May 2, 2025Updated on Mar 31, 2026FAQ4,940