FAQ

A beginner's guide to identity verification
Published on Sep 25, 2023Updated on Dec 3, 20256,354
How do I make a deposit? (app)
Published on Aug 22, 2023Updated on Nov 12, 2025139,864
How do I raise a dispute when using P2P trading?
Published on Aug 22, 2023Updated on Dec 5, 20253,322
How do I link an authenticator app?
Published on Aug 29, 2023Updated on Sep 8, 202515,201
How do I sell crypto on OKX P2P trading?
Published on Aug 22, 2023Updated on Dec 5, 20256,995
How do I make a withdrawal? (app)
Published on Aug 22, 2023Updated on Nov 17, 20255,303
Why hasn't my deposit been credited?
Published on Sep 1, 2023Updated on Nov 12, 202513,353
Why hasn't my withdrawal arrived in the account?
Published on Aug 22, 2023Updated on Dec 5, 202519,736
Do I need to pay fees for deposit and withdrawal?
Published on Jun 1, 2023Updated on Dec 8, 20255,444
What's demo trading and how do I use it?
Published on Dec 12, 2023Updated on Dec 3, 2025903
What are the spot trading guidelines for copy traders?
Published on Nov 6, 2023Updated on Nov 27, 2025265
What's OKX Web3 wallet?
Published on Sep 5, 2023Updated on Nov 27, 202599,804
How do I create/import an OKX wallet?
Published on Aug 24, 2023Updated on Nov 17, 20253,662
What's a private key/seed phrase?
Published on Aug 24, 2023Updated on Nov 27, 20252,529
How do I manage my assets in my OKX wallet? (app)
Published on Sep 25, 2023Updated on Nov 17, 202516,907

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